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Serving California Community Colleges
Sponsored by Regions 3 and 4

THIRD ISSUE.
March 2003

		Assessment and Exemplary Programs

Features		Pragmatic Assessment of Student Services in Community Colleges By Jing Luan, Ph.D. As the ACCJC (The Accrediting Commission for Community and Junior Colleges) is moving toward outcome based self-study, the student services personnel feel increasingly under pressure to assess student services. Assessing student services need not reinvent the wheel.
		Assessing Student Services and Academic Support Services Edward A. Morante Ed.D. Recommendations for creating an effective assessment effort on campus.
		Developing and Conducting A Student Satisfaction Survey By Lijuan Zhai, Ph.D. One way educational institutions accomplish the goal of providing high quality education is by continuously collecting information on student satisfaction.
		Community Partnerships Increase Services and Outcomes For Students with Psychological Disabilities By Tim Stringari Transition to College is a model program demonstrating the benefit of partnerships with the mental health and rehabilitation community.
		The Significant Contribution of Student Health Services to Student Success By Susan Broderick With input from Alyson Bostwick and Madeline Burridge Recognized by the Board of Governors as one of six community college programs to receive the State Exemplary Program Award
		Upcoming Issue Announcement The upcoming issue will feature Getting Political. Share your strategies. Please contact the editor



Other Articles		Issues in Student Discipline: Part I By Jeffrey M. Dimsdale, Ph.D. The conundrum of student discipline – when are we teaching and when are we punishing?
		Extended Opportunity Programs and Services: Our Past, Present, and Future By Ruth Dills The tumultuous 1960’s put legislation into motion that created EOPS
		Redefining Leadership for 2003-2005 By John Baker, Ed.D. A Perspective From A Seasoned Administrator
		Having A Dialogue By Sharon Donoff A note from the editor.

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